Swift Rewards - our way of supporting the people that support us.


Swift Rewards - FAQ

How do I participate?
Joining is easy Just click the Create an Account button to get started. Once you're registered, you'll have the opportunity to take part in all of the exciting ways we currently offer to earn points. Alternatively - you can elect to "open account" during the checkout process and you'll be earning from your first purchase.

If you already have an account with us - you're already earning Swift points.

How can I earn points?
You can earn points by participating in any of our innovative promotions! Simply click on the 'Earn Points' tab to view and take part in our current opportunities. In addition, make sure to check back often, as we're adding great new ways for you to earn points all the time!

What can I redeem my points for?
Rewards can be redeemed for purchases against products

How do I redeem my points?
First, log in to you account here at our store.

Simply visit the 'My Rewards' link to view all of our reward options.

Click on the discount you would like to redeem. 

Next click the 'Redeem' button to redeem your reward. You will be presented with a unique discount code to be used at checkout.

How do I check my points balance?
Your up-to-date points balance is always displayed within your account when you log in.

Does it cost anything to begin earning points?
Absolutely not! Sign up is 100% free, and it will never cost you anything to earn points. Make sure to visit the 'Earn Points' tab to get started.

Do I have to enroll or register in individual promotions?
No - as long as you have elected to open an account at our store you are good to go.

How long will it take for points to post to my account?
You should receive points in your account instantly once you complete a promotion!

Do my points expire?
Yes, Your points expire after 12 months.

What happens to my points if I make a return?
When you return an item, you lose the associated credit you originally earned by buying the item in the first place. 

Sound kind of confusing? Let's take an example: let's say you had previously spent $50 towards a 'spend $100, earn 500 points' promotion, and you decide to buy a $20 item, which bumps you up to $70. If you decide to return that item, your progress would also go back down to $50 – it's just like you hadn't bought the item in the first place.

How many points am I allowed to redeem at once?
As many as you'd like! If you've got 'em, we want you to use 'em.

What if I'm missing credit for a purchase?
If you don't immediately see your activity show up in your account, please get in touch and we'll help you out! Just keep in mind that on rare occasions, it may take 1 - 2 business days for activity to post to your account.

Help! I lost my password! Can you reset it for me?
That's ok – it happens to us too. Just click the 'Forgot Password?' link on any login screen and follow the steps to reset your password.

How do I contact support if I have questions about my points?
Our team is ready and waiting to answer your questions about our rewards program! Just send us an email and we'll be in touch.

I'm very close to a reward that I want. Can I buy extra points to get there?
Unfortunately, we currently require you to have enough points to redeem any of the awards you see listed on the 'Get Rewards' tab.

*Pro Staff, Dealer and Rod builder accounts are not eligible for Swift Rewards benefits