Our Promise to You
THE EPIC PROMISE
We guarantee everything we make.
We are so very confident that every fly rod we make is of the highest quality possible,
we guarantee your complete and absolute satisfaction or your money back.
If one of our products fails to meet your expectations either at the time you receive it,
or over the next 30 days, contact us and we'll arrange a total refund and return at our cost,
anywhere in the world.
The Epic Lifetime Warranty.
Every new Epic fly rod or blank that we produce is covered by our lifetime, original owner warranty. This warranty covers failure due to defects in material or workmanship of our product. Any Epic fly rod built by the Swift Fly Fishing company that fails due to misuse, negligence or normal wear-and-tear will be repaired or replaced at a nominal cost plus shipping at our discretion.
This warranty is limited to repair and replacement of the rod or blank and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. This warranty does not cover fire, theft, missing rod sections, intentional breakage, modification or customization of the finished rod, or damage during the assembly of a blank into a finished rod.
The Swift Fly Fishing Company reserves the right to determine whether to repair or replace any Epic Product covered by this warranty and the right to replace any discontinued models with comparable models when necessary. Colors and components may vary between original and replacement parts.
We will always do our very best to get you back out on the water fishing our gear again as soon as possible.
Blanks & Custom Built Rods
Replacement or refund is limited to the cost of the bank only and does not include any costs incurred during the build process, any additional fees charged by custom rod builders, or components added to blanks. Prior to your build please take a few moments to check over your blank to ensure you are satisfied with it before you proceed with your build. If you are in any way unhappy with the quality of the product please contact us immediately for a replacement or refund. You can do this via the “Contact Us” section on our website.
Returns, Exchanges and Refunds
Send it to us and we'll either fix it or replace it. Details are covered here